BarTender Cloud Release Notes
Customer-reported issues and features that were added or improved in BarTender Cloud® are listed below.
October 2024 Update
The features and fixes will be rolled out in phases by region, according to the following schedule:
- Asia/Pacific: October 5, 2024
- Europe/Middle East/Africa: October 12, 2024
- Americas: October 19, 2024
You will receive an email message one day before the release date in your region.
New Features
- Migrated from Auth0 to BarTender Identity Service. Auth0 will remain for a short time to allow for a smooth transition. Tokens will need to be updated for all BarTender Cloud REST API calls.
- Improved Printer Management to:
- Enable authorized users to define a printer within a hierarchy tree.
- Allow authorized users to view, edit, organize, and manage information and settings of one or more printers.
- Allow authorized users to create and manage groupings of printers using either static or dynamic groupings.
- Allow administrators to manage printer access for appropriate staff members (e.g. Print Operators).
- Provide tools for users to quickly access printers or groups of printers and manage their print queues.
- Improved VBScript functionality for BarTender Cloud so that BarTender Designer sample templates such as the Allergen template are now compatible with BarTender Cloud.
- Added the option to download print history to a file.
- Added the following new data captures to Print History:
- Number of items printed within a selected period.
- Number of printed items that generated a warning.
- Number of printed items that generated an error.
- Average number of printed items per day, based on a period of time.
- Added the ability to reprint individual items in Print History.
- Added BarTender Cloud MySQL connections for Azure DB and Amazon RDS.
- Added the following to the Template Assistant:
- Improved grid and data entry experience.
- Improved import options.
- Simplified CSV import process.
- Improved data preview experience.
- Added a centralized user interface to manage all printers.
Bug Fixes
- Fixed an issue where documents are always set to modified if connecting and disconnecting a text database, which caused documents to constantly save even when no changes were made.
- Fixed an issue that caused the incorrect number of labels to print on HP and PDF printers when using a predefined printer stock with multiple labels per page.
- Fixed an issue when uploading and deleting the same BarTender document multiple times yielded file upload errors.
- Fixed an issue that may cause a serial number to duplicate when two users simultaneously printed.
- Fixed an issue in the BarTender Cloud REST API when creating a new user that caused the PhoneNumber string to always return null.
- Fixed an issue where an API Access setting was incorrectly shown to BarTender Cloud Essentials users.
- Fixed an issue in the BarTender Cloud REST API that may cause printed files to be locked when they are generated without an extension using the PrintToFileFileName parameter.
- Fixed an issue that caused the color of a folder to change when it was renamed.
- Fixed an issue to make text more legible for selected row objects.
- Fixed an issue where users with top-level domain names longer than 4 characters (such as .group) could not be created.
- Fixed an issue where using custom SQL statements with a connected cloud database would yield incorrect error messages.
- Fixed an issue where the size of the Dropdown Record Picker did not adhere to the size settings set within its properties.
- Fixed an issue that caused the text "two-factor authentication" to not be translated.
- Fixed an issue that caused some labels to not print for large print jobs when using the BarTender Cloud REST API.
- Fixed an issue where security option reverted to its previous state after saving and leaving the page.
- Fixed an issue where print jobs take longer than 90 seconds and return a generic error 'Print job failed due to an error'
- Fixed an issue where editing a document failed to update the btw when there are large number of files in the folder
- Fixed an issue where BarTender Cloud was printing multi-row documents with multiple pages
- Fixed an issue where BarTender Cloud Designer UI did not list all IP addresses required for whitelisting when connecting to Azure SQL database
- Fixed an issue where Native PDF driver prints with missing objects when printing template with embedded images with text objects on a Windows system with locale set to Asian countries
February 13, 2024 Update
Bug Fixes
- Fixed an issue where in some cases, the “Empty Trash” functionality wasn’t able to delete a file in the trash.
- Fixed an issue where Error message 3605 would appear if creating a barcode using BarTender Cloud Designer on a non-English web browser
New Features
- Added ability to upload an image to embed on a document in the BarTender Cloud Designer
- Added printer selection in the BarTender Cloud Designer
January 9, 2024 Update
New Features
- Added the Google font Monserat
- Added the Google font Public Sans
- Updated help documentation
December 13, 2023 Update
Bug Fixes
- Fixed an issue where if a label had a barcode with serialization, the serialization would be mistakenly applied to static text when printing using a ZPL printer
- Fixed an issue where when printing using a proxy, the print job may error out with the message "The print job failed due to an error. Print job was not sent to the printer."
- Fixed an issue in the BarTender Cloud Designer where clicking the Help dialog in certain ways would behave strangely
November 7, 2023 Update
New features
- Added a new BarTender Cloud Online Designer (Preview feature)
October 23, 2023 Update
New Features
- The Print Gateway now has an option to use a corporate proxy
Bug Fixes
- Fixed an issue with some HP printers where the print job would be sent to the queue but never reach the printer while the print job shows completed in the Print History
September 12, 2023 Update
New Features
- Renamed Wizard to Template Assistant when configuring a database connection.
- Added database support for SAP HANA and Oracle Cloud
- Added option to create multi-table joins when creating a label with the Template Assistant
- Added option for two-factor authentication (2FA)
- Added additional BarTender Cloud Security REST APIs for two-factor authentication
- Renamed the “Actions API Administrator” role to “API User”
- Added option to control how long BarTender Cloud keeps temp data
- The Print Status page now supports more detailed print job information if the locally installed Driver by Seagull has status monitoring
- Updated Help documentation
Bug Fixes
- Fixed an issue where the BarTender Print Gateway was causing high CPU usage when a large number of printers were installed
- Improved printing delays when a label is connected to a very large database
- Fixed an issue where serialization failed to update if printing from an account with the “Print Operator” role
- Fixed an issue where the Usage infographic would display a printed item count of 0 if the browser language was set to Thai
- Fixed an issue where custom preview images set for label thumbnails would not show properly in the BarTender Cloud UI
- Fixed an issue for Android and iOS where bookmarking the Manage Cloud Accounts page would not display in a friendly name nor would it navigate back to the correct webpage
- Fixed an issue where an account with only the Integrated Action Administration permission could not navigate with the UI and received an Unauthorized error
- Fixed an issue where template objects would shift and could not print in Landscape orientation when printing to a Dymo LabelWriter 450 printer
August 16, 2023 Update
- Fixed an issue where the Business VCard template did not use the data entry form, even when set to do so, and would only print sample data.
July 20, 2023 Update
- Added password-based authentication for the BarTender Cloud REST API
July 11, 2023 Update
- Added support for printing BarTender Documents using some Google Fonts
June 30, 2023 Update
- Updated help documentation for token endpoints
June 23, 2023 Update
Bug Fixes
- Fixed an issue that may cause large print jobs to continuously print using the BarTender Cloud REST API
- Fixed an issue that may cause the wrong orientation to be printed when not using Seagull printer drivers
April 17, 2023 Update
New Features
- Added a configurable automatic logout time. Any user who is idle for the specified amount of time will be automatically logged out of BarTender Cloud
- BarTender Cloud image sent in emails has been updated to be readable when using Dark Mode
- Added localization for 19 European and Asian languages
- Changed the name of the Template Wizard to Template Assistant
- Updated UI to better distinguish sections of the User interface and make buttons easier to locate
- Updated the BarTender Cloud API Management screen to improve usability when editing, reviewing, and deleting registered applications
- Added storage information for storage space on the Usage page
- Added Event Logs. The Event Logs now have their own page in the Manage Cloud Account section
- Template Assistant now allows for sorting and filtering databases when one is added to a document
- Some templates in the Template Assistant have multiple page sizes and styles. These options can be selected when creating a new template using the Template Assistant.
- A new Azure SQL database connection is now available
Bug Fixes
- Fixed an issue when printing with an Epson TM-C3500, the page alignment would be incorrect and an extra blank page would be printed out
- Fixed an issue where if the company name contained an apostrophe, the name does not display properly when viewing the root folder in the Template Assistant.
- Fixed an issue where uploads would fail if the file name was the same as a file in the trash folder
- Fixed an issue where the folder icons would change color when using the magnify icon and searching
- Fixed an issue in the File Manager where double clicking on uploaded non-btw and non-pdf files would lock the page with a loading progress icon that never finishes
- Fixed an issue where double-clicking a PDF file incorrectly opens the print dialog and throws an error
- Fixed an issue where the revision history of a BarTender document displayed unclear and unhelpful messages. Messages have been updated and clarified.
- Fixed an issue where print preview would appear rotated for certain printers.
March 22, 2023 Update
Bug Fixes
- Fixed an issue with the Print Gateway service where printing to local printers yielded an error when attempting to print on non-English versions of Windows.
December 9, 2022 Update
New Features
- Non-administrators can now see the support number and subscription information in the Cloud account management panel so that non-administrators can give this information when contacting Technical Support.
- Updated Help documentation.