Bartender 2022 Admin Console Message History?

Robert Hardiman

• 21. November 2022 17:38

Can anyone confirm that Bartender 22 can access message history in the Admin Console when the db is hosted on a separate server? I have 2 servers with 2 different dbs that are unable to view message history or the server tab after being upgraded to 22. It seems like a bug, but I don't have the data to say so.

The Servers tab pops up an error about the sql db not being found. But History Explorer can find it and so can the Reprint Console. Nothing looks unhappy on the System Database tab. Events are being recorded properly.

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• 

  Xabier Clemente

  Moderator

  ★ BarTender Hero ★

  • 23. November 2022 19:30

  Hello Robert,
  
  Thank you for reaching us with your query via the BarTender Community Forums.
  
  In order to properly troubleshoot this issue, we would appreciate it if you could provide us with a screenshot of the error. Also, where is it occurring? Are you located in the Licensing Servers tab?

  Thank you!

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