Serial number jumping, TEC Sx5 Folgen

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Padhraic O'Doherty

Hi

 

We have a TEC Sx5 connected directly over Ethernet to a Windows 7 client. The driver version is 7.4.1.

Every so often, when we send a print job, the printer will jump 200 -300 serial numbers in the middle of the job. So if we send a 1000 label job, it could print 200 labels fine but then the next serial number will be 400. It is like the printer is losing labels in the printer buffer.

 

If anyone has any ideas, please let me know

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