Commander Deletes File before Printing

Jack Jordan

• 4. April 2017 15:39

I'm using an old version of Bartender (8.01) and having issues with Commander. I have a label with a .csv file as the data source. Commander processes the trigger but deletes the file prior to printing. When I show "All Running Bartenders" Commander opens Bartender but I get a "can't find file" error message. Any suggestions? Thanks. 

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• 

  Michael Boardman

  ★ BarTender Hero ★

  • 7. August 2017 15:46
  • On the Trigger tab do you have the "Folder is scanned by multiple Commander instances" checkbox checked?
  • Have you tried changing the Detection Response from Delete to Rename? At least on rename you can increase you confidence that Commander is doing the deletion
  • Is Commander running as a service or application? Try running as an application during debugging

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