Error #2648 Unable to access Global Data fields

scottr

• 21. August 2017 21:47

I'm using BarTender Automation 10.1 SP4.  On one PC, I can't print any labels that have a global data field.  I get Error #2646, Unable to access global data fields.  I cannot log onto the SQL server via SSMS.  On investigation, I find that the SQL Server service is stopped and it will not start.  In the SQL server log, I see, "Error:9003, Severity: 20, State: 1" and the Windows Event Log has hundreds of Event ID 8, SQL Browser entries.  How do I fix this?

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  Shotaro Ito

  ★ BarTender Hero ★

  • 8. September 2017 08:11

  Looks like the SQL server's not properly set up.

  I would uninstall the sql server once, delete or rename previous database files (*.dbf, *.ldf)

  Then setup system database from BarTender's tools > System Database setup.

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  scottr

  ★ BarTender Hero ★

  • 8. September 2017 15:54

  Thank Shotaro.  Googling the SQL error led me to believe that the SQL Master database was corrupt.  I fixed it just like you said, Uninstalled SQL, reinstalled it, renamed the BarTender Database, ran the BarTender database setup and recreated the global database fields. 

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