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Font size of certain text changes during printer change


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    Xabier Clemente

    Hello Ankit,

    Welcome to the BarTender Community Forums.

    Firstly, it's important to note that font rendering can be affected by various factors, including printer drivers, font availability, and software settings. It's possible that the issue you're facing could be related to how Bartender handles font scaling or interacts with different printer drivers.

    To troubleshoot the problem, here are a few steps you can try:

    • Check the font settings in Bartender: Ensure that the font settings within Bartender are configured correctly. Verify that the font size is specified using absolute measurements (e.g., points) rather than relative measurements (e.g., pixels or percentages). Double-check that the correct font is selected and that there are no additional settings affecting font scaling.

    • Verify the font availability: Ensure that the font you're using is installed and accessible on the computer where Bartender is running. If the font is missing or corrupted, it may not scale correctly across different printer resolutions.

    • Use Drivers by Seagull: Check if you are using our Drivers by Seagull printer drivers, and if these are up to date. If you are not using our drivers, we would recommend downloading them here and installing them.

    • Contact Technical Support: If you have a valid support agreement with us, we would recommend reaching out via our Get Support page. Please, remember to provide as much detail as possible, including the specific steps you've taken, the printer models you're using, and any error messages or unusual behavior you've observed.

    I hope this helps!


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