Impression d'etiquette

Ethem YILDIRIM

• 30. Mai 2023 15:30

j'ai une imprimante qui me permet de sortir des étiquettes depuis une page web.

l'impression ne fonctionne qu'une fois sur deux, que faire? 

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• 

  Xabier Clemente

  Moderator

  ★ BarTender Hero ★

  • 31. Mai 2023 07:19

  Salut Ethem,

  Merci pour votre commentaire.

  Veuillez nous excuser, nous ne sommes actuellement pas en mesure d'offrir un support technique en français mais nous pouvons néanmoins vous le proposer en anglais. N'hésitez pas à utiliser un dictionnaire en ligne si nécessaire - https://translate.google.fr/
  
  In order to properly troubleshoot your issue, we would benefit from having the following information:

  • Do you experience any error messages when the print job doesn't go through?
  • Are you printing via BarTender Designer, or through other methods?
  • What BarTender version, edition, and service release are you currently using? You can find this information by navigating to the Help > About tab on BarTender Designer's upper menu.

  In the meantime, we would recommend you review our article on Common Printing Issues.
  
  Thank you.

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• 

  Ethem YILDIRIM

  ★ BarTender Hero ★

  • 31. Mai 2023 09:24

  Hi Xavier,

  Thanks for your answer.

  I don't exprerience any error message

  I print from web page

  program: BarTender Designer 2016 R9
  Version: 11.0.9.3160 (64 bits)

  when I restart everything (computer and printer) the first impression is fine and then nothing (everything was working fine though)

   

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• 

  Xabier Clemente

  Moderator

  ★ BarTender Hero ★

  • 31. Mai 2023 13:13

  That is odd. What about your printer drivers? Are you using Drivers by Seagull™? If not, we would recommend switching to our printer drivers and testing them out.
  
  You can find them here.

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