New printer - Old License?
I have recently purchased a new printer and installed Bartender which we use at two other locations. However I can not get into our account or locate the license key. Is this something I would have to purchase for an additional computer or is it something that be shared within the business?
How do I recover my account?
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Hello Alice,
Welcome to the BarTender Community!
Issues related to BarTender Licensing and Activations such as these will need to go through our regular support channels. If you have a Maintenance & Support agreement active with us, then you can reach us via web-form, chat, or phone. If not, we still have some regular support channels available to you, such as the web-form.
In order to access support, go to our Get Support page and enter your Support Number, this will automatically check your support status and provide you with links to your available lines of support. Also, please be sure to have your BarTender Support Number with you ready when you reach us as our technicians will have to check on your license and see what the status is from our side.
Let us know how it went!0
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