Error #1423 when trying to print to pdf
Hi,
We have a professional license with 1 printer however when I try to print to pdf I get Error 1423 that we are exceeding the maximum number of printers allowed.
If I am reading right online we should be able up to 5000 pdf items under the professional license
We are running 2022 R6
Cheers,
Alexander
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Yes that should work for 5000 pdf labels in a seven day period. Please note if you are printing label sheets via PDF, then say a 5*20 sheet is 100 labels not 1 pdf.
You may want to check your Administration Console and the Licencing and Printer Usage to make sure nothing else is causing an issue but if you cant see anything then I would suggest you submit a request and contact your regional Tech Support team directly for assistance with this rather than this user support forum as they will more access to bits and pieces that may help.
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I'm only trying to print 1 sheet with ~ 50 labels. Is there anything I should be looking for in the Admin Console that would show what else could be causing the issue.
How would I go about contacting regional tech support?
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Click on the Submit a Request option at the top of this screen.
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