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    Peter Thane

    I am assuming you are using a BarTender 2016 Trial Code and not a current version code as 2016 installs will not "talk" to 2019-22 licences.  

    As a test you could activate the old licence on a different server and PC and configure one of the work stations to use that licence rather than the Trial and see if that works. If it does you could then deactivate both and reactivate the full licence in the correct location. You may need to speak to Seagull Technical Support first however to ask them to reset the activation count flag setting as you can only install and activate the software a set number of times without manual intervention on their part.  

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