Bartender On Windows 2008 R2 & Citrix 6.5 Folgen

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is BarTender 9.4 supported running on Windows 2008R2 (64bit) Service Pack 1 & Xenapp 6.5 (Hotfix1) german?

We have a Problem......

Problemereignisname: APPCRASH
Anwendungsname: bartend.exe
Anwendungsversion: 9.40.2781.2652
Anwendungszeitstempel: 4e28b8db
Fehlermodulname: StackHash_4c0d
Fehlermodulzeitstempel: 00000000
Ausnahmecode: c0000005
Ausnahmeoffset: 75c448fb
Betriebsystemversion: 6.1.7601.
Gebietsschema-ID: 1031
Zusatzinformation 1: 4c0d
Zusatzinformation 2: 4c0d4d78887f76d971d5d00f1f20a433
Zusatzinformation 3: 4c0d
Zusatzinformation 4: 4c0d4d78887f76d971d5d00f1f20a433

1 Kommentare

Ian Cummings
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Yes, this environment is fully supported by you version of BarTender. Due to the nature of the issue I suggest you get in contact with technical support directly in order to solve your issue. I presume the EMEA office would be most suitable as we have both English and German speakers.

Sending an email to support would be best, giving details of what steps you take to reproduce the issue, your license and set-up. Also, from the "Help" menu in BarTender, select the "System Information" item (this process will take a while) to gather system specific information and then export it to a file for sending with the email. Also look for any recent "BarTender.dmp" files that are created whenever BarTender crashes. These can be useful in diagnosing any faults.

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