Bt-Wps Application Pool Stops When Being Accessed
Hello, I downloaded the 10.1 SR2 trial and followed the installation steps and looked like everything is in place except that, when I tried to access http://localhost/bt-wps/btadmin.aspx, I got "Service not available" message. Then when I checked the IIS manager, the BT-WPS application pool showed "Stopped" status (it was "Started" before I accessed the page). The pool identity is IIS_WEBPRINT and is in Administrator group.
Please advise how where I should look into the next.
Thanks in advance.
Ben
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What Version and Service Pack of Windows are you running? I can indicate you the Windows pre-requisites which are required to be installed.
If you again start the BT-WPS application pool and then try to open the Admin side, does the application pool goes again into a stop state? What if you open the BT-WPS format selection page?
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Thank you for the reply.
it is Bartender 10.1 SR2.
Yes when I the BT-WPS app pool and try open any page(admin or the default), the app pool goes into stop state.
And after restarted, and I tried to open the format selection page, the page showed there is no format in place (despite the fact the Bartender does put some sample in the documents directory after installation, i.e. Clothing.btw, Modbile Device.btw etc).
Appreciate your help. Thanks again.
ben
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Oh and the Windows version:
Windows 7 professional, service pack 1
Intel 2 quad with 8 g memory.
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same Problem here, suddenly the AP crashes and go to stopped state
get this in the eventlog
The identity of application pool WPS_AppPool is invalid. The user name or password that is specified for the identity may be incorrect, or the user may not have batch logon rights. If the identity is not corrected, the application pool will be disabled when the application pool receives its first request. If batch logon rights are causing the problem, the identity in the IIS configuration store must be changed after rights have been granted before Windows Process Activation Service (WAS) can retry the logon. If the identity remains invalid after the first request for the application pool is processed, the application pool will be disabled. The data field contains the error number.
I think on you could fix it by adding the IIS_WBPRINT user to Administrative Tools -> Local Securety Policy -> Local Policies -> User Rights Assignment -> Logon as Batchjob
At my side it looks a bit more difficult because this option is disabled by Domain Policy and i can only add domain accounts to the polcy. Need to figure it out. Anyone maybe kowns if it is possible to exchange the IIS_WEBPRINT User by an Domain Service Account ?
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MarkusL,
Yes, you can change the identify for the BT-WPS Application Pool so that it uses a different account than IIS_WEBPRINT. You can use a domain account instead
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Ben,
Find attached the pre-requisites for BT-WPS on Windows 7.
You could also try changing the identify for the BT-WPS application pool and use a different account instead (as a test for start).
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