Server Lag When Opening Librarian Files Through Bartender
We are using Bartender 10.1 enterprise automation. We have locations across the US and those satalite offices are having issues when trying to open a file in librarian through Bartender. There is a folder tree but each folder only has a few items in it. When people try to access there folder it can take upwards to 5 to 10 minutes for a file to open. We checked our network connections and ran traces and did not see a network issue. Is there a way or setting in librarian that would be like a Cache Mode, or any other setting I can check to correct this?
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At the moment your best bet is to replicate the System Database at each of the local levels and sync them. It's possible to do this for just those items like Librarian files, and not the logged print job information. Tech-support have details on how to do this so I suggest you get in touch with them: http://www.seagullscientific.com/support/technical-support/
We are looking into ways of improving this for future releases.
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Ian, my client is using BT 2016 and is experiencing significant lag. Was this problem solved for 2016 or later releases of BT Librarian?
Thanks, Miles
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In the upcoming BarTender 2021, due for release later this year, we have implemented a number of performance improvements for the BarTender System Database, which you should find improves the speed of interaction of the Librarian document management system. I recommend you take a look at the page for BarTender 2021 Preview 2 for more information: https://www.seagullscientific.com/support/preview-2/
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Hi Miles,
There has been a big revamp of Librarian in the forthcoming 2021. Only "played" with it in a few demos and not in a live environment yet and have not noticed any delays. Have used the new Print Portal more and if that is anything to go by the performance will be massively enhanced in the new version.
Pete
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