Enterprise Automation In Citrix Or Remote Desktop?
We are looking at installing BarTender Enterprise Automation on a server for the label design team and the support team (8-10 people) as opposed to individually installing it on each PC. We are considering either Remote Desktop or Citrix and I was looking for some advice from people who have done this on the pros and cons of each.
Has response time for each option been acceptable?
Any issues with multiple people accessing the software at one time?
Any support issues with upgrading to the next release under these options?
Anything extra you needed to do to make this work in your environment?
Any other advice you can give would be greatly appreciated!
Thanks
Dave
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Shotaro Ito
★ BarTender Hero ★
Hi Dave,
BarTender Automation edition or above supports Terminal server usage and it allows multiple BarTender running on the same server.
Install SLS Remote assistance utility to each clients to properly count printer license.
http://www.seagullscientific.com/label-software/sls-remote-assistant.aspx
I don't really know the response time when 10 people logging in to the same server simultaneously - I suppose the application's response time would be slower.
If that's too slow, you can always install BarTender client to client PCs.
Version up for terminal server install is the same as stand alone install - overwrite by the latest version (when upgrade to new major ver, deactivate at uninstall and activate on install with new Product Key Code).
For detail, please check the white paper below:
http://www.seagullscientific.com/label-software/whitepapers/using-bt-with-rds-citrix-201406.pdf
In Enterprise Automation edition, you can use Librarian - shared document repository with version control (rollback), it would help label design in a group.
http://www.seagullscientific.com/label-software/whitepapers/librarian.pdf
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I have a couple of questions:
1. What are the client requirements for SLS Remote assistance utility?
2. For Librarian -would we have one install or one for each copy of BarTender?
3. I can see in the demo copy of BarTender how to point to the System Database. Is there a place to specifiy the location of the Librarian executable?
History Explorer? etc
I am also still interested to see how other companies are doing this. Do they use Remote Desktop (Terminal Server) or Citrix? Why did they choose one over the other?
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Shotaro Ito
★ BarTender Hero ★
1, SLS Remote assistant came with BarTender 9.4 and compatible up to 10.1 at the moment. which makes Windows XP SP3 or later required.
To use the SLS Remote Assistant with Citrix, you must have Citrix Independent Computer Architecture (ICA) virtual channel v12.0 or higher installed and running. It supports any version of MS Terminal service.
2. Librarian needed to be installed locally with each BarTender install.
3. Librarian, History Explorer and Reprint console uses database connection specified in BarTender System database setup.
In History Explorer / Reprint console, you can connect to another database from File > Connect to System Database.
About preferred remote desktop solution, I don't have much experience with Citrix - anyone in forums?
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