How To Reuse License Key From Deleted Virtual Machine?

Legacy Poster

• 24. September 2014 10:56

Hi,

we have a Bartender Professional License and we installed it on a virtual machine. Due to a combination of factors, the VM got destroyed. We are now reinstalling the software but we can't activate it because, yes, our license is still - wrongly meanwhile - registered as "active".

How can we solve this?

Best regards,

Paul

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  Legacy Poster

  ★ BarTender Hero ★

  • 25. September 2014 13:45

  Paul,

   

  You have to contact Bartender directly so they can release it for you.

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  Ian Cummings

  Moderator

  ★ BarTender Hero ★

  • 25. September 2014 14:55

  Yes, Slickson is correct.  Contact technical support for your region for help.  This sort of problem cannot be dealt with on a public forum.

   

  http://www.seagullscientific.com/label-software/contact_us.aspx

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  Legacy Poster

  ★ BarTender Hero ★

  • 25. September 2014 14:59

  ah, okay, thanks ! <_<

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