Datamax-Oneil E-4204B Mark Iii - Windows 7 Pro X64
Hi,
I cant install the printer on my Windows 7 Pro x64.
When i connect the printer with the usb the DriveWizard dont detect the printer even when i connect after i got in the wizard driver on,
rapidly the windows install optimal driver as Unknown Device and i cannot install nothing.
What can i do?
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Adrien Pierret
★ BarTender Hero ★
Hello Yossi,
If you start the DriverWizard.exe application that should be located in your C:\Seagull folder on your hard drive, you can select the option to "Remove printers drivers" and then "Use advanced printer driver removal options" to select the driver that Windows installed automatically and then remove it. Once done, make sure that your printer is not plugged in the computer.
Start once again the DriverWizard.exe and select "Install Printer driver", select the USB port and once the software is trying to locate the printer, then you can plug it. Make sure to cancel any process from Windows trying to install automatically a driver for the printer. Once the driver wizard has located the printer, it will install the corresponding driver.
Regards,
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Hi,
It’s really a nice and helpful piece of information. I’m glad that you shared this helpful info with us. Please keep us informed like this. on
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Hello Adrien!Start once again the DriverWizard.exe and select "Install Printer driver", select the USB port and once the software is trying to locate the printer, then you can plug it. Make sure to cancel any process from Windows trying to install automatically a driver for the printer. Once the driver wizard has located the printer, it will install the corresponding driver.
I have the same problem with two different printers (4204B both), which is connected to two different computers. One with Windows2008R2 other with Windows7 64bit OSes.
But I can't stop the default windows process of installing as 'Unknown device' it's simply so fast, that I can't stop it. I tried to uninstall all drivers thru extended mode with no luck. I tried to update driver of Unknow device but it not see valid driver in seagull's drivers folder.
What can I do next?
(Printer was installed and functioning right, until I updated chipset drivers from manufacturer's site. Since with default windows driver barcode scanner hungs periodically. Now with orginal chipset drivers, all other hardware, except printer, functioning normally!)
It's uncompatible with USB 3.0?0 -
Both printers are functioning normally on other computers. Hardware is OK. 0 -
Hello
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