Problems Deactivating License Folgen

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We've upgraded from a 3 printer license to a 10 printer.

 

I was told to deactivate the current licesne and them reactivate with a new product key they've sent me.

 

The server doesn't have interent access so i deactivated it on the website. This went through ok, however when I go onto the server to reactivate it, its still only showing the deactivate option.

 

Are you able to help?

 

Thanks

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Sorry forgot to mention that then we now use Bartender it says "we aren't connected to the seagull server and after 3 days it will stop printing label until a connection is established to the server".

Thanks

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Ian Cummings
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I suggest you send an email to tech-support on: emeatech@seagullscientific.com

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Will do thanks.

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