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problem with first installation


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    Xabier Clemente

    Hello Vito,

    Thank you for reaching us via our Community Forums.

    That would depend on the license's current status. We would recommend going through our regular support channels, as we will need sensitive data in order to assist you and this is an open forum viewable by all. If you have a Maintenance & Support agreement active with us, then you can reach us via web-form, chat, or phone. If not, we still have some regular support channels available to you, such as the web-form.

    In order to access support, go to our Get Support page and enter your Support Number (if you have it), this will automatically check your support status and provide you with links to your available lines of support. Also, please be sure to have your BarTender Support Number with you ready when you reach us as our technicians will have to check on your license and see what the status is from our side.



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