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Lost access to license - burned hard drive


2 Kommentare

  • Avatar
    Xabier Clemente


    Thank you for reaching us via our Community Forums.

    Issues related to BarTender Licensing and Activations such as these will need to go through our regular support channels. If you have a Maintenance & Support agreement active with us, then you can reach us via web-form, chat, or phone. If not, we still have some regular support channels available to you, such as the web-form.

    In order to access support, go to our Get Support page and enter your Support Number (if you have it), this will automatically check your support status and provide you with links to your available lines of support. Also, please be sure to have your BarTender Support Number with you ready when you reach us as our technicians will have to check on your license and see what the status is from our side.

    I hope this helps!

  • Avatar
    Wes Jones

    Without maintenance you can't access support as far as i can tell. Does that mean that you can't recover a perpetual license key without paying for maintenance? 



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