Hi there,

We are trying to deploy a Integration in to local server. The server is reporting us: "The BarTender Integration Service must be running to use integrations. Please verify that the service is running and try again". When checked in BarTender Administration Console > Windows Services, BarTender Integration Service is running fine.

Upon checking Windows Server Manager Event Logs, found the below errors:

Application Error:

Faulting application name: Seagull.Services.Integration.WebService.exe, version: 1.0.0.0, time stamp: 0x6387d353
Faulting module name: KERNELBASE.dll, version: 10.0.14393.7699, time stamp: 0x677c40ce
Exception code: 0xe0434352
Fault offset: 0x0000000000026ea8
Faulting process id: 0x1c40
Faulting application start time: 0x01db781858b37af8
Faulting application path: C:\Program Files\Seagull\BarTender 2022\net6.0\Seagull.Services.Integration.WebService.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: a8ff7026-a31e-4a67-bd12-7dc0a171dca2
Faulting package full name: 
Faulting package-relative application ID: 

.NET Runtime Error:

Application: Seagull.Services.Integration.WebService.exe
CoreCLR Version: 6.0.3624.51421
.NET Version: 6.0.36
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.DirectoryNotFoundException: C:\BTbld\BarTender\Release\11.3\Services\Integration\Web\wwwroot\
   at Microsoft.Extensions.FileProviders.PhysicalFileProvider..ctor(String root, ExclusionFilters filters)
   at Microsoft.Extensions.FileProviders.PhysicalFileProvider..ctor(String root)
   at Microsoft.AspNetCore.Hosting.StaticWebAssets.StaticWebAssetsLoader.<>c.<UseStaticWebAssetsCore>b__1_0(String contentRoot)
   at Microsoft.AspNetCore.StaticWebAssets.ManifestStaticWebAssetFileProvider..ctor(StaticWebAssetManifest manifest, Func`2 fileProviderFactory)
   at Microsoft.AspNetCore.Hosting.StaticWebAssets.StaticWebAssetsLoader.UseStaticWebAssetsCore(IWebHostEnvironment environment, Stream manifest)
   at Microsoft.AspNetCore.Hosting.StaticWebAssets.StaticWebAssetsLoader.UseStaticWebAssets(IWebHostEnvironment environment, IConfiguration configuration)
   at Microsoft.AspNetCore.WebHost.<>c.<ConfigureWebDefaults>b__9_0(WebHostBuilderContext ctx, IConfigurationBuilder cb)
   at Microsoft.AspNetCore.Hosting.GenericWebHostBuilder.<>c__DisplayClass9_0.<ConfigureAppConfiguration>b__0(HostBuilderContext context, IConfigurationBuilder builder)
   at Microsoft.Extensions.Hosting.HostBuilder.BuildAppConfiguration()
   at Microsoft.Extensions.Hosting.HostBuilder.Build()
   at Seagull.Services.Integration.WebService.Program.Main(String[] args)

BarTender installation server:

Windows Server 2016

Installed .NET Core:6.0.36, 8.0.12 and 9.0.1

Help us resolving this issue.

Thanks

Vishu Makkena