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Couldn't connect to Bartender System Service

Kommentare

6 Kommentare

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    Peter Thane

    Not played with 2019 yet but whenever I hit issues with 2016 and Bartender System Service it was due to some form of permissions issue that was preventing it. The last time this happened we had to uninstall and install it using a full administration user account and not just one with granted rights. 

    (With 2016 there were issues with Microsoft's ODBC drivers that caused 32 and 64 bit applications from "speaking" to one another and so that is possibly why they suggested installing the 32 bit version, as (at least from my experience) a lot of people have 32 bit Office installed even though the PC has a 64 bit operating system. I believe 2019 uses a different method to form the link to databases now and so that should eliminate the ODBC issue and so it is probably better to install the version that is correct for your version of Windows)

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  • Avatar
    Luca Castiglioni
     
    I have the same problem, how can I solve it?
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    Chris Boswell

    Also looking to install the software for analysis before advising a customer and same issue, the customer has also attempted to download the software in-house for the same reason but it also struggling. What is causing the issue and how do we resolve it?

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  • Avatar
    Antonio Ochoa

    Couldn't connect to Bartender System Service – BarTender Support ...

     

    Same problem here

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  • Avatar
    Jasper Wen
    Moderator

    This is already a known issue for BarTender 2019 and generally related to the BarTender installer not being able to install or run the local BarTender SQL Server instance in certain scenarios that BarTender needs to store certain application data.

    I would recommend following this support article here for possible solutions.

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  • Avatar
    Jan Zapletal

    Hello, in dependencies in Bartender local services i have no SQL Server (Bartender). But SQL Server (Bartender) is installed and it is running - I see it. 

    Thank you very much for your help

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