Reprint console issue Folgen

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Carl Penny

Could anyone help. When using the reprint console everything works perfectly about 50% of the time, the other 50% it doesn't. When the computer and printer is pick(original) it will go to print the display this message 

"An error occurred while opening a BarTender document.  The remote procedure call failed. (Exception from HRESULT: 0x800706BE)"

We basically have one document which contains 2 templates. Template 1 is a product label, Template 2 is a box label. Using a data entry form it the users will pick the product and delivery address via connections to 2 databases the other info is via text input boxes. The message above normally happens when this label is reprinted, less so when a label with no database connections is reprinted.

Could anyone shed any light on how to solve this. We have the 2019 Automation edition. 

 

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