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Bartender System Service Not Installed

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2 Kommentare

  • Avatar
    Xabier Clemente
    Moderator

    Hi Mark!

    Thank you for your message and welcome to the BarTender Community!

    Is there any particular reason why we would want to install BarTender 2016 R5 on these workstations? It's an outdated service release for this BarTender version (we are currently on BarTender 2016 R9).

    Also, we would advise using BarTender 2016 R9 as it does away with a Malware Vulnerability.

    If there isn't a particular reason for the use of R5, then I would start by removing the BarTender installation from one of these machines and downloading and installing BarTender 2016 R9. You will find the installer for this updated version of the software on the previous link by clicking on the "Other versions and options" button.

    Please, let us know how it went and whether installing R9 did the trick!

    0
  • Avatar
    Mark Crabtree

    So currently BarTender 2016 Rev 9 is under review at our company for deployment but has not been yet approved. 

    In my testing I did test installing Rev 9 to see if the problem was resolved, and the same issue occurred. 

    0

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