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Can't get rid of Bartender Designer 2016

Kommentare

3 Kommentare

  • Avatar
    Xabier Clemente
    Moderator

    Hi Marcello,

    Thank you for reaching us via the BarTender Community Forums!

    Could you tell us why you had to get rid of the BarTender 2021 version and install BarTender 2016 back? Did the software not work?

    Also, if you are having issues uninstalling BarTender 2016 from your system, we would recommend downloading and using the "Program Install and Uninstall Trouble Shooter" tool from Microsoft to uninstall BarTender.

    I hope this helps!

    0
  • Avatar
    Marcelo Najera

    Hello Xabier

    It is the other way around. I have being trying to install version 2021, but for some strange reason my computer keeps installing back version 2016

    I have no idea what is going on! I will def try the trouble shooter, see if that can finally get rid completely from version 2016 and finally keeps version 2021 installed

    0
  • Avatar
    Xabier Clemente
    Moderator

    Hi again Marcelo,

    That is strange. I would download a new executable file for BarTender 2021 and try installing that one as well. As far as I know, two versions of the software can't coexist and once BarTender 2021 is installed, it should override the BarTender 2016 installation. 

    You will find the BarTender 2021 install file on the link below:

    BarTender Download

    Let us know how it went and feel free to reach us if BarTender 2016 keeps installing.

    Hopefully, we can get this fixed :)

    0

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