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Print Station 2022 - Search not working

Kommentare

10 Kommentare

  • Avatar
    Peter Thane

    Using 2022 R4 and no problems with the search bar. 

    This could be a permissions type issue, checkout https://support.seagullscientific.com/hc/en-us/articles/360000528268-BarTender-Services-and-Permissions

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  • Avatar
    Jean-Daniel Paradis

    Hi Peter,
    I changed the permission on the services but I have the same result.

    Thanks again

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  • Avatar
    Peter Thane

    I take it you have added the folder you are trying to search into the list of root folders in Print Station? 

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  • Avatar
    Jean-Daniel Paradis

    Yes exactly. I have my root folder as yours. I tried both local folder and network folder and the result still the same.

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  • Avatar
    Peter Thane

    Sorry not sure then. 

    You may need to raise a support ticket with Seagull's Tech Support team and ask for some assistance. 

    A couple of things you could try first, if you have not already done so, is check each folder to see if the search works in some of them and use partial search references rather than a full (ie "order" to find Order Label.btw etc)

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  • Avatar
    Arturs Ščepanskis

    Same issue here, guys - scratch always returns "No BarTender documents (*.btw), process files (*.btproc), batch files (*.btbat), or BTXML Script files (*.btxml) were found."

    However it can find folder name in text form, but not the subfolder

    Print station CAN browse, preview and print files

    tested on admin user local machine folders, admin user network folders

    Search performed from sub folders where files exactly located

    file name 123456 - search text 123, 1234, 12345, 123456

    Print station settings - mostly default, just basic adjustments

    Bartender Professional 2022 R4, Windows 10

    we have hundreds of files and Search function is really needed, pls help

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  • Avatar
    Peter Thane

    As above I would suggest you may want to contact Seagull's Tech team direct for some assistance with this 

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  • Avatar
    Arturs Ščepanskis

    Thank you, Peter
    I'll think about that..

     

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  • Avatar
    Joe Kamlet

    Were you ever able to solve this issue? 

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  • Avatar
    Arturs Ščepanskis

    Hi, guys!

    I have opened the ticket recently and got a reply for Seagull that this is a known bug in 2022 version. Current workaround is to use ver 2019. I didn't tried it myself as I don't want to roll back to 2019.

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