Message 1002: Invalid Product Key Code

Symptom

When attempting to activation BarTender, you receive the following message:

Activation Wizard Message #1002

Invalid Product Key Code

Environment

All BarTender versions

Fix

This message will display whenever the Product Key Code has been entered incorrectly. Please closely inspect the Product Key Code and try the activation again. (Make sure you're using the Product Key Code and not the Support Number.)

Some older versions of BarTender may display this message when activating an incorrect version. Please make sure the version of BarTender that you're activating matches the version that you've purchased.

For additional help with activation, please contact Technical Support.

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