Symptom

The user is locked out of Print Station and can't get into the Administrative Settings.

Applicable to

BarTender 2019 and later
Print Station

Answer

BarTender 2021 and Earlier

1. Go to C:\ProgramData\Seagull\Print Station.
2. Delete or rename the settings.config file to reset Print Station to factory settings.

BarTender 2022 and Later

1. Go to C:\ProgramData\Seagull\PrintStation.
2. Delete or rename the settings.xml file to reset Print Station to factory settings.

More Information

The file in question may also be located in:
C:\Users\%username%\AppData\Roaming\Seagull\Print Station