Symptom

The Integration works fine when accessing a local folder, but when accessing a network drive that is behind an ExpanDrive there is no access or folder cannot be found.

Applicable to 

Any Windows Server version

BarTender 2016 and later

Integration Platform

Fix/Answer

Please try this file path structure, where the "\\ExpanDrive\" is followed by the folder where the scan location is set:

If your ExpanDrive uses SFTP protocol, you can add a cloud location to access this drive instead: