Activating the BarTender Suite Follow

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Samantha Petro

If you're getting an error during activation, please see our Activation Troubleshooting Guide

Activating BarTender 2019

What you'll need:

A BarTender Product Key Code

If you have an existing BarTender license that has an active Maintenance and Support agreement, you can use your existing product key code to activate BarTender 2019.

If you don't have a Product Key Code that's eligible for BarTender 2019, you can get the BarTender 30 day trial.

BarTender 2019 Installation

If you don't have BarTender 2019 installed yet, you can download the software from our downloads page

If you updating from a previous version of BarTender, you can find a comprehensive update guide here: Updating to BarTender 2019.

Click on the text that best describes your scenario

I'm activating BarTender for the first time

The most straightforward method for activating your software is to activate during the installation process as the activation wizard will immediately open after the installation is complete.

If you've already installed BarTender, but didn't activate, you can open any BarTender companion application to start the activation process.

I already have a BarTender installation activated on my network and am activating a second installation

Like with previous versions, a product key code can only be activated once as the license host with as many clients as you require on your network. During the activation process, instead of entering the product key code, follow the steps in the Wizard section below that detail how to activate using an existing license server.

I'm activating an additional product key code

Activation and license management can be found in the Administration Console application. Here you can add an additional license to your network or activate a new license (for first-time activation or changing your product key code).

To activate a new license, please do the following:

  1. Open Administration Console
  2. Select Licensing from the left-hand menu
  3. Click on "Activate a new License"
  4. Continue with Entering a new product key code

I'm activating a second license server provisionally

While you can only have one active License Server per product key code at a time, you have the option to provisionally license a second License Server for a limited time. This is useful for test or QA environments where you don't want an environment to contact your main License Server.

Note: You can only activate a provisional license a limited number of times before you run out of provisional activations. For more information, please see Provisional Activations

To activate provisionally, please follow this guide:


Using the Activation Wizard

This video will walk you through installing and activating BarTender

  1. Choose to activate your software and click next

If you are adding a new product key code (or activating provisionally):

  1. If the wizard populates with a list of License Server, choose to enter a new product key code.
  2. Enter your product key code into the boxes and click Next.
  3. On the next screen, specify where you'd like to host your license.
    1. If you would like to host your license on the current computer, simply choose your computer from the list
    2. If you'd like to host it in another install, you can choose the name from the list (if it's broadcasting) or type in the host's name.

If you are connecting to an existing License Server:

  1. Instead of entering a new product key code, you have two options on how to search for an existing license server on your network.
    1. By default, the activation wizard will pull up a list of Licenses it found on your network during first activation. If you do not see your license server listed, click refresh or choose to Search.
    2. Click on "Search for Existing License" to manually type in the server / host name or IP and the port number. By default, all licenses broadcast on port 5160.
  2. In either method, the Wizard will show you a list of licenses being broadcast on your network. Select the license matching the hostname of the license server and the support number from the list and click next.

For all installations:

  1. The wizard will inform you that you'll need a stable internet connection for this process. If you do not have one, please see Offline Activation for BarTender.
  2. Once activation is complete, you'll receive a confirmation.
  3. Next you can choose if you'd like the license to be available for other computers on your network. Once you're done selecting your option, click Next.
  4. Register your software then click Finish to close the wizard.

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Activating version 2016 and earlier

What you'll need:

A BarTender Product Key Code

This is a 16-digit alphanumeric code separated by dashes used to activate your software. The support number looks similar but is used by support when you contact us. You cannot activate your software with the support number.

If you have purchased upgrades in the past, you will need the most recently purchased key for activation. You will also need a previous key to confirm the upgrade.

BarTender Installation

If you don't have BarTender installed yet, you can download the software from our downloads page. For previous versions, please do the following to download the correct software version:

  1. Click on "Other versions and options"
  2. Select your version from the dropdown list
  3. Click the green Download button

If you updating from a previous version of BarTender, please see our update guide for assistance: Updating version to BarTender 2016

 

Click on the text that best describes your scenario

I'm activating during installation

How to activate during installation

Toward the end of the installation process you will be prompted to activate the software.

  1. Click Activate Now  button to open the Enter Product Key Code window.
  2. Enter the Product Key Code provided in the software package or confirmation email you received.
  3. Click Next to open the Activation Policy window.
  4. Select (check) I Agree to accept the Activation Policy.
  5. Click Next to open the Select Country window.
  6. From the dropdown list, select the desired country and click Next.
  7. You will see a notice about an active Internet connection. Click Next. The Activation Wizard Completed window opens.
Note: If you do not have a working Internet connection, but you do have another PC available with an active Internet connection, please see Offline Activation for BarTender
  1. Click Finish.

You have successfully activated the BarTender Suite.

I'm activating BarTender after installing it

How to activate post installation

You can also activate the BarTender Suite after your installation has completed, or if you have previously installed a BarTender Trial edition.

  1. From the BarTender Help menu, select Activate This Software.
  2. Leave Activate BarTender Suite selected and click Next to open the Enter Product Key Code window.
  3. Enter the Product Key Code provided in the software packaging or confirmation email you received.
  4. Click Next to open the Activation Policy window.
  5. Select (check) I Agree to accept the Activation Policy.
  6. Click Next to open the Select Country window.
  7. From the dropdown list, select the country that you're activating in and click Next.
  8. You will see a notice about an active Internet connection. Click Next. The Activation Wizard Completed window opens.
Note: If you do not have a working Internet connection, but you do have another PC available with an active Internet connection, please see Offline Activation for BarTender.
  1. Click Finish.

You have successfully activated the BarTender Suite.

I'm activating the Seagull License Server

Please see this article for a comprehensive guide: Installing and activating Seagull License Server in BarTender 2016

I'm activating but I don't have an internet connection

If you are activating your suite and don't have an internet connection, please see our guide on how to do an Offline Activation.

I'm getting an error while activating

If you are having trouble with activating or receiving an error, please see our Activation Troubleshooter or contact support for assistance.

 

10 comments

0
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dwi
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yes, But....
When the License server is on another subnet you cannot fullfill the activation, then you have to choose "Continue".
Afterwards you can manually configure the license server in BarTender Suite when you look at the option "Manage - License Setup". Disable "Automatically find Seagull License Server" and enter the License Server's IP address in the field "Preference"
Check the portnumber and so on.

maybe you can take this scenario together with the scenario above.

0
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Kai Kohler
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Hi DWI,

What you are describing is covered in the article "BarTender cannot locate Seagull License Server."
https://support.seagullscientific.com/hc/en-us/articles/206233037

This article covers activating the software with the product key code. You are referring to connecting to Seagull License Server after you have activated the BarTender client.

Cheers

2
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Venkatesh
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The Activation Server returned the following error:
Activation denied. Your allocated number of activations has been exhausted. Activation will now only be allowed on the computer where you last successfully activated this software.
but i install and last successful system only but i got this error

0
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Glen Tizzard
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cannot activate bartender will not gointo wizzard for that part

 

0
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Jack Paar
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attempting to run any tool in the installed suite of Bartender items results in "The BarTender Licensing Service was not detected. Please start and try again:  Then I get Bartender has stopped working.  I don't think my IT people ever activated my Bartender and now I will bet the product key is no longer recognized. Joy!  paar.jack@epa.gov

1
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Curt Nixon
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I'm trying to install a trial version.  To finish installation it needs a product key code.  Where can i get this?

0
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Ryszard Wisniewski
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On my computer with Bartender installed I had to reinstall the system and now when I try to activate the program on another computer I receive information about the error. What to do?

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David McIlroy
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I'm trying to install trial version and have the software key, but when I hit finish it did not auto install. If I right click on the administrator and select yes, comes back to say cannot find bartender system service

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Jackie Holmes
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I have Bartender Professional and it used to connect to the clip art collection but no longer will. can you tell me what I can do to reconnect to it?

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F Heymans
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I have installed Bartender. Need an activation code

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