Windows Update (August 2016) causing BarTender errors Follow

We were having this issue with Bartender not printing and "Windows Error code 122" - but following this post and removing the mentioned updates seemed to fix it.

For anyone else with several machines the following code run as a batch file works pretty well to quickly getting things moving again:

wusa /uninstall /kb:3178034 /quiet /norestart
wusa /uninstall /kb:3177725 /quiet /norestart
wusa /uninstall /kb:3175443 /quiet /norestart
wusa /uninstall /kb:3167679 /quiet /forcerestart

Hope things are resolved with the updates soon!

Edit: This script was written when it was recommended to remove all 4 Aug 9 updates. With the narrowing down of the issue to only the specific updates listed above, it's now likely easier just to remove the appropriate updates manually (Or edit the above script accordingly), and keep/re-install any other updates that arn't causing the problem.

Can I be notified when there's an update/resolution to this problem?

Hi Chris,

I opened a ticket for you regarding this issue. You will be notified when we have an update.

Thank you for your patience.

Can I be notified when there's an update/resolution to this problem as well?

Hi Matt,

I opened a ticket for you regarding this issue, as well. You will be notified when we have an update.

Thank you for your patience.

Can I also be notified when there is an update/resolution to this problem?

I'm wondering if you might want to create a link so people can get on a notification list for when a resolution has been reached. I too would like to be notified. Thank you.

Please can I be notified about updates to this as well?

Agreed - please notify me as well. Thank you!

Please open a ticket for me as well. While I'm frustrated this happened and I spent a good half day on the issue I'm so grateful an email came out informing us of the issue. Or I would have spent another entire day on the problem. Thanks for the info and the workarounds.

As per the others, please notify me as well, thanks.

The article specifically calls out KB3177725 (note this KB also applies to Windows 8.1), but Paul includes some of the other August updates in his uninstall list. Which is it?

We run Bartender Commander as a service on Server 2012 R2. KB3177725 also applies to that OS. Is Commander suffering the same issues?

Any news as to when will be fixed? Can I receive some sort of notification with any news related to this update? Thanks.

Thank you for your patience. If you would like to be notified when this page is updated please "Follow" the Community post Notifications for "Windows Update causing BarTender errors."

Link to Community post:
https://support.seagullscientific.com/hc/en-us/community/posts/216590067

Russell,

1) Paul's instructions remove all the updates from August 9, but further testing showed that only specific updates needed to be removed.

2) Yes, any integration that uses BarTender to print jobs will suffer from this issue (Commander, Integration Builder, Custom SDK application, Print Portal, etc.)

Please notify me when on any updates or when this issue is fixed. Thanks

Thanks for the clarification! Precision can't be overvalued...

Hi Team
Which version will be impacted?
Bartender 10.1 or above?
Please notify me after problem solves

Hi Faiz,

All versions of BarTender are impacted by this issue.

Can I be notified as well when there is a fix available?
Thank you

I would like to be notified as well...

Please notify me when a fix for this issue is found.

Please notify me as well

Please notify me as well.

Please notify me as well.

The following script will run through a list of PC names and remove the update. I have this scheduled to run after our updates are pushed. Don't forget to create your kbremovallog and kbremovallist on C:\.

$Logfile = "C:\kbremovallog.log"

Function LogWrite
{
Param ([string]$logstring)

Add-content $Logfile -value $logstring
}

function Uninstall-Hotfix {
[cmdletbinding()]
param(
$computername = $env:computername,
[string] $HotfixID
)

$hotfixes = Get-WmiObject -ComputerName $computername -Class Win32_QuickFixEngineering | select hotfixid

if($hotfixes -match $hotfixID) {
$hotfixID = $HotfixID.Replace("KB","")
LogWrite ((Get-Date).ToString("MM-dd-yy hh:mm:ss") + " $computername found the hotfix KB$HotfixID.")
LogWrite ((Get-Date).ToString("MM-dd-yy hh:mm:ss") + " $computername uninstalling the hotfix.")
$UninstallString = "cmd.exe /c wusa.exe /uninstall /KB:$hotfixID /quiet /norestart"
([WMICLASS]"\\$computername\ROOT\CIMV2:win32_process").Create($UninstallString) | out-null

while (@(Get-Process wusa -computername $computername -ErrorAction SilentlyContinue).Count -ne 0) {
Start-Sleep -s 5
LogWrite ((Get-Date).ToString("MM-dd-yy hh:mm:ss") + " $computername waiting for update removal to finish ...")
}
LogWrite ((Get-Date).ToString("MM-dd-yy hh:mm:ss") + " $computername Completed the uninstallation of $hotfixID")
Restart-Computer -Force $computername
}
else {

LogWrite ((Get-Date).ToString("MM-dd-yy hh:mm:ss") + " $computername given hotfix($hotfixID) not found")
return
}

}

$pcL = Get-Content c:\kbremovallist.txt
Foreach($pc in $pcL) {
Uninstall-Hotfix -ComputerName $pc -HotfixID KB3177725

}

I should add that this does force a reboot, so schedule accordingly.

Hi after i remove patch my bartender become crash
Anyone have the same issue

Faiz,

We have not had reports of BarTender crashing after removing the appropriate Windows Update. I went ahead and opened a ticket for you with our Technical Support team so they can troubleshoot it.