Moving your license to a new computer

Overview 

A BarTender license consists of four significant activations, which means you may activate the software once, and then move it to a new computer up to three times.  If additional moves are required, or you receive an error while moving the license, please contact Technical Support.  

For more information about activation and licensing please review the following:

Understanding Activations

BarTender Software Activations

Licensing for Automation Editions

 

Understanding which application to deactivate

The application that triggers a significant activation is different based on edition.

Basic and Professional editions

Activating BarTender is the significant activation for Basic and Professional editions. If you need to move BarTender to a new computer, then you must deactivate the currently activated computer, and then you may activate BarTender on the new computer using the Product Key Code supplied with the software.

Automation editions

Activating Seagull License Server (SLS) is the significant activation for Automation editions.  If you need to move SLS to a new computer, then you must deactivate the currently activated computer, and then you may activate SLS on the new computer using the Product Key Code supplied with the software.  Since automation editions allow unlimited users as long as they can connect to your SLS, you don't need to deactivate BarTender in order to activate BarTender on another computer.  

 

Methods for Deactivation and Activation

There are three methods available for activating and deactivating your BarTender license.

Automatic Internet Connection
Seagull Scientific provides a secure web server for fast and easy activation. If the computer on which you are installing the software is connected to the Internet, the Activation Wizard will automatically activate your product in one step without the need for a web browser.

Web Browser
If you are installing on a computer without internet access, the Activation Wizard can supply you with instructions on how to activate with the help of a web browser on another computer with internet access.

Telephone
Our company has representatives available to help complete your activation process. A representative will ask for information shown in the Activation Wizard then give you the code you need to complete activation.

 

Steps to move a license

Moving a license to a new computer is a two step process:

  1. Deactivate BarTender or Seagull License Server (SLS) on the currently activated computer
  2. Activate BarTender or Seagull License Server (SLS) on the new computer

 

How to deactivate the currently activated computer

Before you may activate the new computer, you must first deactivate the computer that is currently activated.  Use one of them methods below to deactivate BarTender or SLS.  

If you are unsure which application you need to deactivate, please review the section above "Understanding which application to deactivate".

 

Automatic internet connection

  1. Open BarTender or SLS
  2. Click Help menu. Select Activation Wizard ..
  3. Select Deactivate BarTender Suite and click Next
  4. You will be prompted to ensure you have a working internet connection.  Click Next
  5. The wizard will indicate the deactivation is successful.  Click Finish

 

Web browser

  1.  Open BarTender or SLS
  2. Click Help menu. Select Activation Wizard ..
  3. Select Deactivate BarTender Suite and click Next
  4. You will be prompted to ensure you have a working internet connection.  Click Next
  5. The wizard will throw an error saying you don't have a working internet connection.  Click Ok to close the error window.
  6. Click Try Browser Instead
  7. Make note of the Product Deactivation Code.  Go to another computer with a working internet connection, open a web browser, and go to the primary activation site at http://license1.seagullscientific.com/Deactivate.  If for some reason the primary site is unavailable, try the secondary activation site at http://license2.seagullscientific.com/Deactivate.
  8. Enter the Product Deactivation Code you took note of in Step 11.  Click Deactivate
  9. You should receive a message indicating the deactivation was successful.

 

Telephone

  1.  Open BarTender or SLS
  2. Click Help menu. Select Activation Wizard ..
  3. Select Deactivate BarTender Suite and click Next
  4. You will be prompted to ensure you have a working internet connection.  Click Next
  5. The wizard will throw an error saying you don't have a working internet connection.  Click Ok to close the error window.
  6. Click Try Browser Instead
  7. Make note of the Product Deactivation Code. Click Phone Numbers (option 3) and call the number for your region.  Let the support technician know you need a phone deactivation, and provide them with the Product Deactivation Code.

 

How to activate the new computer

Once you have deactivated the computer you are moving the license from, you are ready to activate the new computer using the Product Key Code supplied with the software.  Use one of the methods below to activate the new computer.

 

Automatic internet connection

  1. Open BarTender or SLS
  2. Click Help menu. Select Activation Wizard ..
  3. Select Activate This Software.. and click Next
  4. Enter the Product Key Code supplied with the software.  Click Next
  5. Review and Accept the Activation Policy by checking I Agree.  Click Next
  6. Select the country where the software is being activated.  Click Next
  7. You will be prompted to ensure you have a working internet connection.  Click Next
  8. The wizard will indicate the activation is successful.  Click Finish

 

Web browser

  1. Open BarTender or SLS
  2. Click Help menu. Select Activation Wizard ..
  3. Select Activate This Software.. and click Next
  4. Enter the Product Key Code supplied with the software.  Click Next
  5. Review and Accept the Activation Policy by checking I Agree.  Click Next
  6. Select the country where the software is being activated.  Click Next
  7. You will be prompted to ensure you have a working internet connection.  Click Next
  8. The wizard will throw an error saying you don't have a working internet connection.  Click Ok to close the error window.
  9. Click Try Browser Instead
  10. Make note of the Product Activation Code.  Go to another computer with a working internet connection, open a web browser, and go to the primary activation site at http://license1.seagullscientific.com/Activate.  If for some reason the primary site is unavailable, try the secondary activation site at http://license2.seagullscientific.com/Activate.
  11. Enter the Product Activation Code you took note of in Step 11.  Click Activate
  12. The wizard will indicate the activation is successful.  Click Finish

 

Telephone

  1. Open BarTender or SLS
  2. Click Help menu. Select Activation Wizard ..
  3. Select Activate This Software.. and click Next
  4. Enter the Product Key Code supplied with the software.  Click Next
  5. Review and Accept the Activation Policy by checking I Agree.  Click Next
  6. Select the country where the software is being activated.  Click Next
  7. You will be prompted to ensure you have a working internet connection.  Click Next
  8. The wizard will throw an error saying you don't have a working internet connection.  Click Ok to close the error window.
  9. Click Try Browser Instead
  10. Make note of the Product Key Code and the Installation Identification Code. Click Phone Numbers (option 3) and call the number for your region.  Let the support technician know you need a phone activation, and provide them with the Product Key Code and the Installation Identification Code.
  11. Enter the Product Activation Code supplied by the support technician.  Click Next
  12. The wizard will indicate the activation is successful.  Click Finish
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