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How to Clear Your Browser Cookies and Cache for BarTender Cloud

Jarryd Bailey

BarTender Content Team

  • Updated

Overview

Clearing your browser cookies and cache may seem straightforward, and it is often necessary when troubleshooting a BarTender Cloud issue.

Your browser cache stores temporary files to help web pages load faster, while cookies save website preferences. However, these stored files can sometimes cause problems, especially after updating BarTender Cloud. Outdated cached data may conflict with the latest website code, leading to errors. Clearing your cache and cookies ensures that any issues you experience are related to the website itself and not old or conflicting files in your browser.

This article will teach you how to clear BarTender Cloud site data from your browser without losing the rest of your historical data.

Applicable to 

BarTender Cloud

Information

For instructions on how to clear your cookies and cache, expand the section below applicable to the browser you use for BarTender Cloud.

Google Chrome

  1. Open Google Chrome and navigate to BarTender Cloud.
  2. Click the Site Information icon on the left side of the address bar and select Cookies and site data > Manage on-device site data.

  1. Remove the site data for BarTender Cloud by clicking on the trash can icon. Click Done to finish.

Microsoft Edge

  1. Open Microsoft Edge and type the following into the address bar: edge://settings/content/cookies/siteData
  2. Scroll down or use the search bar to find your BarTender Cloud site data.
  3. To remove individual entries, click the trash can icon next to them. If you used the search bar, you can click Remove all shown instead.

Mozilla Firefox

  1. Open Mozilla Firefox and type the following into the address bar: about:preferences#privacy.
  2. Under Cookies and Site Data, click Manage Data...

  1. Scroll down or use the search bar to find your BarTender Cloud site data. Select the applicable entry(s).
  2. Click Remove Selected and then Save Changes to finish.

Safari

These instructions apply to Safari for Mac.
  1. Open Safari on your Mac.
  2. Navigate to Safari > Settings, then click Privacy.
  3. Click Manage Website Data.

  1. Find your BarTender Cloud site data and select the applicable entry(s). Click Remove and then Done.

Opera

  1. Open Opera and type the following into the address bar: opera://settings/privacy.
  2. Click Third-party cookies and then See all site data and permissions.

  1. Scroll down or use the search bar to find your BarTender Cloud site data. Click the trash can icon next to the applicable entry(s).
  2. Click Delete to confirm that you want to remove the selected entries.

After clearing your cookies and cache, BarTender Cloud may take longer to load initially. You must also log in to BarTender Cloud again.

Please don't hesitate to contact Technical Support if you need additional assistance. Click Contact Support to create a ticket.

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