Symptom

Error 1327 installing BarTender

Environment

BarTender 2016 and later.

Solution

If your primary boot drive is not C:\ and is changed to something else (such as D:\) the BarTender installer will throw an error stating the C:\ was not found.

The solution is to use a command line that will substitute the paths on the physical and logical drives, as virtual drives. For example, you have the Q:\ drive as the primary drive. The BarTender installer needs the C:\ drive however to proceed.

1. Open a Command Prompt with Administrator rights.
2. For this example, execute the command SUBST Q: C:\
3. Once you've done this you can run the installer again. To restore your default, run this command: SUBST /D Q: