Symptom

The following (or similar) error might appear when trying to connect to a Progress database via ODBC.

“ERROR [HY000][DataDirect][ODBC Progress OpenEdge Wire Protocol driver]Insufficient information to connect to the data source"

Environment

BarTender v2016 32-bits (or higher version)

Progress OpenEdge 10.2B Driver

Fix/Answer

The problem is that the Progress ODBC DSN configuration dialog does not provide an option to save the password needed for the connection. Thus, the connection fails.

Workaround:

1. Close BarTender.

2. Open registry editor (regedit.exe from a command prompt)

3. Create a backup of your current registry.
By going to the "File > Export" menu in Regedit, selecting a file name and a folder and making sure that the "Export Range" is set to "All"

4. Go to HKEY_CURRENT_USER\SOFTWARE\ODBC\ODBC.INI

5. Click on the DSN name - domdata

6. Add a new string value named "Password" and set value as the actual password.

7. Close registry editor.

8. Re open BarTender and try the connection.

If this does not make a difference please repeat the steps but replace step 5 with this:
Alternatively for step 5, add a string value named "PWD" and set value as the actual password.