Error #3717 (Printer Code Modifier search failed) at print time Follow

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Samantha Petro

BarTender Content Team


Symptom

When trying to print, the user receives Error message 3717:

slashzero2.png

Environment

BarTender Designer

Fix/Answer

This is happening because of a printer code modification you've set in the BarTender document. You can find the printer code modifications by going to "File > BarTender Document Options". On the General tab, click the Action List button:

slashzero.png

For this example, it's ZPL being replaced. The code says to replace a character using code set 0 (and older code set). This in particular replaces the 0 with ∅, aka slash zero. This is primarily a cosmetic change so that people can distinguish between 0 and O.

The problem in this instance is that the ZPL produced never had a regular ^CI0 code to begin with so the search/replace errored out. Removing the Action caused the error to go away.

More Information (optional)

Another option to not using printer code modifications is to use TTF to add a slash zero in: https://support.seagullscientific.com/hc/en-us/community/posts/216564207-Slash-Zero-Fonts 

More information from zebra about the ZPL to use a slash zero: https://www.zebra.com/us/en/support-downloads/knowledge-articles/printing-zero-with-a-slash-using-zpl.html 

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