Integration Error: A WebException with status NameResolutionFailure was thrown. The remote name could not be resolved. Follow

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Samantha Petro

Symptom

 When trying to connect to an Amazon S3 storage location, the following error shows up in the Integration messages:

nameresolutionfailure.png

Environment

 BarTender 2016 Integration

Fix/Answer

The S3 location requires a location identifier to explicitly say where the S3 bucket is being hosted:

aws4.png

Please see this article on how to properly set up a S3 scan folder: How to set up an S3 account for use with an integration

More Information (optional)

 See Amazon's website for a list of regional names: https://docs.aws.amazon.com/AmazonRDS/latest/UserGuide/Concepts.RegionsAndAvailabilityZones.html You should be able to see the regional name in your Amazon settings.

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