Offline Activation Follow

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Samantha Petro

If BarTender activation fails because your PC has no active Internet connection, please follow these steps to activate BarTender using another PC's active Internet connection.
Note: This knowledge article and our activation site do not work properly in Internet Explorer. Please use any browser other than IE for activation.

 

Activating BarTender 2021 R4 and later

Note: If you are activating BarTender 2021 R1 - R3, 2019, 2016 or earlier, please choose the option matching your version from the dropdown menu above.

In all revisions, you can use browser activation to activate BarTender offline. Note that this process requires a second computer with an internet connection to complete this process.

In BarTender 2021 R6 and later, you have a second option to activate using a mobile phone. This option does not require a second computer, only a phone with internet access.

 

Mobile activation

  1. From the Internet Connection window, click Activate Using Mobile Device on the computer you wish to activate. Note that you need a mobile phone with internet access to complete activation.

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This will open the Mobile Device Activation Dialog. A QR code will automatically be generated for you and appear on the right-hand side of the dialog.

offline_activation_mobile_dialog.png

  1. Using a QR Code app, scan the QR Code on the right. It contains a URL with activation information needed to complete the offline activation process. Tap the link or copy it into your mobile web browser to continue to the activation server

If you are activating provisionally, check the checkbox on the website then tap "Generate Product Activation Code" to complete the activation process.

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  1. Once activation is complete, you should be greeted with a confirmation screen and an activation code. Keep this window open and return to your computer or you can email yourself a copy of the code.

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  1. In the activation dialog in the box in step 2, enter the activation code.
    1. If you have the window open, type the Product Activation Code into the window. Note that there is only one space after the word BarTender.
    2. If you emailed yourself a code, copy the entire code that starts with "BarTender" and paste it into the text box.
  2. Click Next then Finish to complete the activation process.

 

Browser Activation

  1. From the Internet Connection window, click Activate Using Web Browseron the computer you wish to activate. Note that you do not need to have internet connection on this computer.

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The Browser Instructions window opens, displaying several important pieces of information.

Note: As the activation code is fairly long, we will not be able to activate your software over the phone. However, if you have any trouble with the activation process or are unable to activate, please contact us via email or chat.
  1. Write down the Primary Site for activation.
  2. You have several options to carry the Activation Key code to a computer with a working internet connection.
  • Save to File - Saves a key file to your computer or to a flash drive
  • Send Email - Sends an email containing the key file using the default email application on the computer. 
  • Copy to Clipboard - Copies the key to the clipboard. you can paste this key in a Notepad or text editor or paste it into the body of an email.

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  1. Leave this window open and move to another PC with an active Internet connection.
  2. Open an Internet browser and enter the web address for the Primary Site to open the Activate Software web page.
  3. You have two options to upload the key to the activation server
  • If you've copied the key to an email or text editor, copy the code and paste it into the text box
  • If you've saved or emailed a key file, use the "Upload Activation Key" button to upload this key file.

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  1. Answer the CAPTCHA test and click the Activate Product button to open the Product Activation Code web page.
Note: If your key is activated elsewhere, you'll be asked if you want to provisionally activate

offline_provisional.png

For more information, please see:

  1. Once your software is activated, you'll be greeted with a screen that says "Success!" You can download the key file or send it to yourself via email. If you have pasted the key into the previous screen, you can additionally copy the key to the clipboard.
  2. Return to the other PC where BarTender is currently installed.
  3. If you have saved a key file, use "Select File" and locate the .pac file. If you have emailed it to yourself or pasted it into a text document, copy the full key and use "Paste from Clipboard"

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  1. Click Next to open the Activation Wizard Completed dialog.
  2. Click Finish.

You have successfully activated the BarTender Suite.

 

Activating BarTender 2019 through BarTender 2021 R3

Note: If you are activating BarTender 2016 or earlier, please choose "2016 or earlier" from the dropdown menu above.
  1. From the Internet Connection window, click Try Browser Instead on the computer you wish to activate. Note that you do not need to have internet connection on this computer.

activation_no_internet.png

The Browser Instructions window opens, displaying several important pieces of information.

Note: As the activation code is fairly long, we will not be able to activate your software over the phone. However, if you have any trouble with the activation process or are unable to activate, please contact us via email or chat.
  1. Write down the Primary Site for activation.
  2. If you are provisionally activating, check the "Use Provisional Activation" box before proceeding.
  3. Copy the activation code into a notepad or an email using the copy button on the righthand side. As this code is about 1500 characters, it is not recommended to write it down but instead store it digitally.

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  1. Leave this window open and move to another PC with an active Internet connection.
  2. Open an Internet browser and enter the web address for the Primary Site to open the Activate Software web page.
  3. Enter the Product Key Code and the Installation Identification Code.
  4. Answer the CAPTCHA test then click the Activate Product button to open the Product Activation Code web page.

offline3.png

  1. Copy the Product Activation Code by using the copy button to the right of the text box. The code is very long so it's not recommended to write it down on paper. Paste the code into a text document or an email.
  2. Return to the other PC where BarTender is currently installed.
  3. Paste the Product Activation Code in the Browser Instructions window on the BarTender computer.

browser_activation2.png

  1. Click Next to open the Activation Wizard Completed dialog.
  2. Click Finish.

You have successfully activated the BarTender Suite.

 

Activating BarTender 2016 and earlier

  1. From the Internet Connection window, click Try Browser Instead.

The Browser Instructions window opens, displaying several important pieces of information. If you do not have another internet-connected computer or mobile device available, select "Phone Numbers" at the bottom of the screen. Leave the dialog open and a technical support agent will assist in generating a Product Activation Code for you.

  1. Write down the Primary Site for activation.

  1. Also write down the Product Key Code and Installation Identification Code.
  2. Leave this window open and move to the other PC with an active Internet connection.
  3. Open an Internet browser and enter the web address for the Primary Site to open the Activate Software web page.

  1. Enter the Product Key Code and the Installation Identification Code.
  2. Click the Generate Activation Code button to open the Product Activation Code web page.

  1. Write down the Product Activation Code.
  2. Close your Internet browser and move back to the other PC where BarTender is currently installed.

  1. Enter the Product Activation Code in the Browser Instructions window on the BarTender computer.
  2. Click Next to open the Activation Wizard Completed dialog.

  1. Click Finish.

You have successfully activated the BarTender Suite.

9 comments

1
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耕榕 張
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請問離線啟用 2019 Bartender 具體的流程步驟該如何執行?

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Robert Lacroix
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I did exactly the same step but when I try ton install it in a new computer it tells me that the licence is still activated

 

. Both PC are connecter to the network

-1
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Samantha Petro
Moderator
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Robert, If you are activating a second client, please follow these steps instead: https://support.seagullscientific.com/hc/en-us/articles/207313127-Activating-the-BarTender-Suite?version=2019

Offline activation is done when activating the first license. When you activate subsequent installations (i.e. they are not the license server), you can do regular activation. Use the version dropdown at the top of the article to get the full instructions for your version. If you continue to have trouble, please go ahead and contact us for assistance.

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Haeruddin A
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How can i get a Installation Identification Code? 

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Radoslav Nenov
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Haeruddin A hello , just login on ur accaunt and click Download . There you see one big gren botton "Generete Free license"

try use this link : https://portal.seagullscientific.com/Downloads

0
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Noor Jahan
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Hi!

 

I have install BarTender2019SR6. I also got free product code but when I try to activate it fails saying License Server is not running. But I have check that license server is running in port 5160. What can be the problem?

For the offline activation as  suggested above but I do not have "Try Browser instead" button. Why?

 

 

Regards,

 

Noor Jahan

0
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Samantha Petro
Moderator
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Hello Noor,

It sounds like you're Licensing Service isn't running properly and that's not something we can troubleshoot over comments. Instead, please open up a new ticket with us on our Support Page

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Rian Williams
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How do you activate BarTender just by phone call? No internet or Mobile device

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Samantha Petro
Moderator
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Hello Rian,

Phone activation is no longer available for 2019 and later due to how long the activation code is (we cannot spell out 1500 alphanumeric characters over the phone). You can use a second system that has internet to complete the process or you can email or chat (if you have an active maintenance agreement).

If you have 2016 or earlier, you can still call if you have an active maintenance agreement.

Please contact us if you need more assistance.

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