Offline Activation Follow

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Samantha Petro

If BarTender activation fails because your PC has no active Internet connection, please follow these steps to activate BarTender using another PC's active Internet connection.
Note: This knowledge article and our activation site do not work properly in Internet Explorer. Please use any browser other than IE for activation.

 

Activating BarTender 2019 offline

Note: If you are activating BarTender 2016 or earlier, please choose "2016 or earlier" from the dropdown menu above.
  1. From the Internet Connection window, click Try Browser Instead on the computer you wish to activate. Note that you do not need to have internet connection on this computer.

activation_no_internet.png

The Browser Instructions window opens, displaying several important pieces of information.

Note: As the activation code is fairly long, we will not be able to activate your software over the phone. However, if you have any trouble with the activation process or are unable to activate, please contact us via email or chat.
  1. Write down the Primary Site for activation.
  2. If you are provisionally activating, check the "Use Provisional Activation" box before proceeding.
  3. Also write down the Product Key Code and Installation Identification Code. As the Installation ID code is fairly long, you may wish to copy the code and paste it into a notepad to see the full code.

browser_activation_updated.png

  1. Leave this window open and move to another PC with an active Internet connection.
  2. Open an Internet browser and enter the web address for the Primary Site to open the Activate Software web page.
  3. Enter the Product Key Code and the Installation Identification Code.
  4. Click the Generate Activation Code button to open the Product Activation Code web page.

browser_activation.png

  1. Write down or print out the Product Activation Code. The code is long so you may wish to expand the text box clicking and dragging the lines in the bottom right. You can also copy the code and paste it into a text document to see the full code.
  2. Return to the other PC where BarTender is currently installed.
  3. Enter the Product Activation Code in the Browser Instructions window on the BarTender computer. The code is case sensitive.

browser_activation2.png

  1. Click Next to open the Activation Wizard Completed dialog.
  2. Click Finish.

You have successfully activated the BarTender Suite.

 

Activating BarTender 2016 and earlier

  1. From the Internet Connection window, click Try Browser Instead.

The Browser Instructions window opens, displaying several important pieces of information. If you do not have another internet-connected computer or mobile device available, select "Phone Numbers" at the bottom of the screen. Leave the dialog open and a technical support agent will assist in generating a Product Activation Code for you.

  1. Write down the Primary Site for activation.

  1. Also write down the Product Key Code and Installation Identification Code.
  2. Leave this window open and move to the other PC with an active Internet connection.
  3. Open an Internet browser and enter the web address for the Primary Site to open the Activate Software web page.

  1. Enter the Product Key Code and the Installation Identification Code.
  2. Click the Generate Activation Code button to open the Product Activation Code web page.

  1. Write down the Product Activation Code.
  2. Close your Internet browser and move back to the other PC where BarTender is currently installed.

  1. Enter the Product Activation Code in the Browser Instructions window on the BarTender computer.
  2. Click Next to open the Activation Wizard Completed dialog.

  1. Click Finish.

You have successfully activated the BarTender Suite.

7 comments

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Eric Chang
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請問離線啟用 2019 Bartender 具體的流程步驟該如何執行?

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Robert Lacroix
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I did exactly the same step but when I try ton install it in a new computer it tells me that the licence is still activated

 

. Both PC are connecter to the network

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Samantha Petro
Moderator
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Robert, If you are activating a second client, please follow these steps instead: https://support.seagullscientific.com/hc/en-us/articles/207313127-Activating-the-BarTender-Suite?version=2019

Offline activation is done when activating the first license. When you activate subsequent installations (i.e. they are not the license server), you can do regular activation. Use the version dropdown at the top of the article to get the full instructions for your version. If you continue to have trouble, please go ahead and contact us for assistance.

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Haeruddin A
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How can i get a Installation Identification Code? 

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Radoslav Nenov
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Haeruddin A hello , just login on ur accaunt and click Download . There you see one big gren botton "Generete Free license"

try use this link : https://portal.seagullscientific.com/Downloads

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Noor Jahan
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Hi!

 

I have install BarTender2019SR6. I also got free product code but when I try to activate it fails saying License Server is not running. But I have check that license server is running in port 5160. What can be the problem?

For the offline activation as  suggested above but I do not have "Try Browser instead" button. Why?

 

 

Regards,

 

Noor Jahan

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Samantha Petro
Moderator
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Hello Noor,

It sounds like you're Licensing Service isn't running properly and that's not something we can troubleshoot over comments. Instead, please open up a new ticket with us on our Support Page

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