What is provisional activation? How do I provisionally activate my software? Follow

Samantha Petro

This articles applies to BarTender 2019 and newer.

What is provisional activation?

Provisional activation allows you to activate a full BarTender 2019 license on one computer for a temporary period, while your older license remains active in production.

Provisional activations last for the following number of days:

  • Professional and Automation editions: 30 days.
  • Enterprise editions: 180 days.
Warning messages will be periodically displayed to inform you that BarTender is provisionally activated and will be deactivated after the specified period.

Once the provisional activation period is over, one of two scenarios will happen:

  • If two computers are still hosting the same licence, the one that was provisionally activated will now be deactivated.
  • If only one computer is hosting the license and the other one has been deactivated, the activated computer will now become the owner of this license.

What are the uses of provisional activation?

While there is a limit to how many times you can provisionally activate, there are a few key benefits of this type of activation. This is by no means an exhaustive list:

Some uses of provisional activations could be:

  • Rolling out software updates to the new version
  • Testing out printers in a closed environment
  • Temporarily setting up a QA environment

For example, consider the following scenario:

Your production environment runs on BarTender 2016 or earlier. The Licensing Service in BarTender 2019 is incompatible with BarTender 2016 and earlier's Seagull License Server, so the two would need to run concurrently to ensure a smooth transition.

In this case, provisional activation would help with this upgrade cycle without disrupting production. You could roll out updates within the allotted provisional activation time then once the updates are done, deactivate the Seagull License Server. Once the provisional period is up, the BarTender 2019 installation would become the owner of the license.

How to provisionally activate

If you are activating during install

  • the Licensing Wizard will pop up immediately.

If you did not activate on install

  • open up the Administration Console to start the Licensing Wizard.

If you are adding a new product key code

  1. Open up the Administration Console
  2. Select Licensing from the left-hand menu
  3. Click "Add a new License"

With any method above, you'll be presented with the Licensing Wizard:

  1. Choose to activate your software and click next
  2. If the wizard populates with a list of License Server, choose to enter a new product key code.
  3. Enter your product key code into the boxes and click Next. activation_-_new.png
  4. Enter the same product key code that is already active on a different License Server and click next.
  5. The wizard will detect the other License Server's active and ask if you wish to activate provisionally. Check the checkbox and click Next. ProvisionalActivation.png
  6. The wizard will inform you that you'll need a stable internet connection for this process. If you do not have one, please see Offline Activation for BarTender. Doing an offline activation, check the box next to "Provisional Activation" before activating the code in your browser.
  7. Once activation is complete, you'll receive a confirmation.
  8. Next you can choose if you'd like the license to be available for other computers on your network. Once you're done selecting your option, click Next.
  9. Register your software then click Finish to close the wizard.

Kong Leong Yang
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My client production server now is running in BT2016, if i install the BT2019 at another PC with the same PKC code and running smooth. So the next step my will need to upgrade the production server from BT16 to BT19? Client want the production server to be running on BT19.

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