How to Find a Lost Product Key Code When BarTender Cannot be Started
Overview
When you are unsure of, or cannot find your product key code, consult in BarTender under Help > About. under normal circumstances. This option may not be available to you in situations where you are having trouble launching BarTender.
This article provides instructions for an alternative way to find your product key code.
Note that this method requires BarTender (or Seagull License Server) to be currently activated and the hard drive of the machine to be accessible and undamaged.
Applicable to
BarTender 2019 and later
Information
- Click on Start.
- Type regedit and select the Windows registry in the search results.
- Locate the following registry entry: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Seagull Scientific\BarTender\Licensing\11.1
- The product key code is located in the Data column of the SerialNumber key.
Applicable to
BarTender 2016 and earlier
Information
- Retrieve the license.lic file
- For BarTender Basic and Professional Editions, it can be found under
C:\ProgramData\Seagull\BarTender\Licensing\<BarTender Version>\license.lic. - For BarTender Automation and Enterprise Automation Editions, it can be found under C:\ProgramData\Seagull\Seagull License Server\Licensing\<BarTender Version>\license.lic.
- For BarTender Basic and Professional Editions, it can be found under
- Note that the license.lic files content cannot be read direclty as it is encrypted.