How to Update to the Current Revision of BarTender Follow

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Samantha Petro

Question

 My BarTender software is out of date. How do I update to the latest revision?

Answer

Releases and revisions for each version are released as bug fixes periodically. For BarTender 2019 and later, revisions begin with R. It is recommended you update to the current release to ensure you have all the latest bug fixes.

Installing a new release for the existing BarTender version will overwrite the existing BarTender installation. Existing documents, integrations, system database and settings will remain during the update process. However, standard practices such as creating a backup of these files and settings still apply.

How to check your revision number

  1. Open BarTender Designer
  2. Close any dialogs which pop up
  3. Go to Help > About
  4. The revision number will be after the "R".

You can find more information about getting version details on your BarTender installation here.

What you need before updating

  1. Download the latest service release and installer of BarTender
    • Navigate to https://portal.seagullscientific.com/downloads in any browser other than Internet Explorer.
    • If you are using an older version of the software, click on "Other versions and options" and a menu will slide down.
    • Select the version number from the dropdown list
    • Select either 32 or 64-bit.
    • Click the green download button
  2. Administrator access to the computer(s) that you will updating.

Recommendations

  • It is recommended you make a backup of your BarTender documents (.btw), data files (eg. database files, transactional data, etc.), Integration files (.btin), BarTender System Database, and other BarTender resources such as BarTender components (.btc), graphic files, VBScript functions, etc.
  • Perform the update during a schedule maintenance period.
  • If you need to update your License Server system that hosts the license, you should update this system first before updating your other BarTender systems.
  • If you would like to perform some testing and validation before updating, you can create a test environment that closely replicates your production environment. You can then install and activate BarTender using one of the following methods.
    • Activate your test environment using your current License Server that hosts the license. (This assumes your License Server and licensed is hosted on another system on your network).
    • Activate your test environment using the free 30 day trial. You can get a free 30 day trial license here. The trial is a fully featured enterprise edition for 3 printers.
    • Provisionally activate BarTender in your test environment (You can find more information on how to provisionally activate here. You will need your product key code for BarTender with an active maintenance and support contract. You can find this in the PKC certificate that was emailed to you when you bought BarTender).

Updating

  1. If you are using and running Integrations, stop all live integrations in the Administration Console.
  2. Close all BarTender related applications and windows.
  3. Double-click and run the BarTender installer to begin the update.
  4. Once the installer and update has finished, you can resume normal operation.
    • Start Integrations in the Administration Console if needed

Something went wrong!

No need to worry. Please contact Technical Support and we'll be happy to help you out.

Question

 My BarTender software is out of date. How do I update to the latest revision?

Answer

Releases and revisions for each version are released as bug fixes periodically. For BarTender 10.1 and earlier, revisions began with SR. For BarTender 2016, revisions begin with R. It is recommended you update to the current release to ensure you have all the latest bug fixes.

Installing a new release for the existing BarTender version will overwrite the existing BarTender installation. Existing documents, integrations, system database and settings will remain during the update process. However, standard practices such as creating a backup of these files and settings still apply.

How to check your revision number

  1. Open BarTender Designer
  2. Close any dialogs which pop up
  3. Go to Help > About
  4. The revision number will be after either SR or R depending on which version you have.

You can find more information about getting version details on your BarTender installation here.

What you need before updating

  1. Download the latest service release and installer of BarTender
    • Navigate to https://portal.seagullscientific.com/downloads in any browser other than Internet Explorer.
    • If you are using an older version of the software, click on "Other versions and options" and a menu will slide down.
    • Select the version number from the dropdown list
    • Select either 32 or 64-bit. Version 10.1 is only available in 32-bit.
    • Click the green download button
  2. Administrator access to the computer(s) that you will updating.

Recommendations

  • It is recommended you make a backup of your BarTender documents (.btw), data files (eg. database files, transactional data, etc.), Integration files (.tl files for Commander and .btin files for Integration Builder), BarTender System Database, and other BarTender resources such as BarTender components (.btc), graphic files, VBScript functions, etc.
  • Perform the update during a schedule maintenance period. 
  • If you need to update your License Server system for automation and enterprise editions that hosts the license, you should update this system first before updating your other BarTender systems.
  • If you would like to perform some testing and validation before updating, you can create a test environment that closely replicates your production environment, install BarTender without activating, and use the 30 day trial period included with BarTender.

Updating

  1. If you are using and running Integrations, stop all live integrations in the Administration Console (BarTender 2016) or stop all task lists in Commander (10.1 and earlier).
  2. Close all BarTender related applications and windows.
  3. Double-click and run the BarTender installer to begin the update.
  4. Once the installer has finished, you can skip the activation as the software is already activated.
  5. Once the update is finished, you can resume normal operation.
    • Start Integrations in the Administration Console if needed
    • Start Commander task lists if needed

Something went wrong!

No need to worry. Please contact Technical Support and we'll be happy to help you out.

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