Error 1315 When Installing BarTender
Symptom
When installing BarTender, you may receive the following error message:
Error 1315.Unable to write to the specified folder [folder path]
Applicable to
BarTender 2016 and later.
Solution
This issue usually occurs because BarTender is either trying to write to a location that it does not have permission to access or to a folder that no longer exists. This could be due to the location being on a shared drive or on a drive that the computer cannot see anymore.
- Make sure that folder BarTender is attempting to install to actually exists. If it does not, change the installation location to an existing folder.
- If the installation folder appears to be valid, try logging on with a Windows user account that has Administrator permissions.
If the folder is located on the local computer, this user account will only need local Administrator rights. If the folder is located in a non-local location (somewhere else over the network), then the user account will need Windows domain access rights to that location.