Symptoms

While trying to print from BarTender Designer, you may receive the following error message:

Error Message #1403 The license server has returned an invalid license status: Invalid File. 

BarTender will not print or export printer code templates until this is corrected.

Applicable to

BarTender 2019 and above 

Solution

This error may occur when BarTender has detected significant changes to the Windows registry(e.g., Windows update, a hardware change, corrupted Windows registry due to power failure, etc). We recommend to apply the solution(s) below in the presented order until BarTender can print again.

Solution #1

Restart BarTender Licensing Service in Windows Services.

To open Windows Services, follow the below steps:

1. Press the Windows + R keys on your keyboard to open the Run window.
2. Type services.msc and hit OK.
3. Find BarTender Licensing Service, right-click on it and select Properties -> Stop and then Start.
   
   

Solution #2

Deactivate and activate your Product Key Code in BarTender Administration Console.

Solution #3

Repair BarTender application.

This can be done by going to Windows Control Panel > Program and Features > Change > Repair.

Solution #4

If the solutions mentioned above does not resolve this, try uninstalling BarTender from Control Panel and reinstall BarTender again. It's highly recommend to install BarTender using a Windows administrator account by right-clicking on the BarTender installation file and selecting Run as Administrator.