BarTender App Alert: Print Portal does not have the corresponding driver for the printer selected Follow

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BarTender Content Team


Symptoms

When attempting to print to a client printer using the BarTender Mobile App, you receive an alert stating that Print Portal does not have a corresponding driver and no print is produced.

bpp_app_printer_not_supported.jpg

Environment 

BarTender Mobile App

Solution

Please see How can you tell if a printer is supported by default on the BarTender Mobile Client Printing App? This article will also tell you how to support a printer when you receive this error message.

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