Troubleshooting
Guides and tips on troubleshooting the most common BarTender errors
Companion Applications
- Print Station error: Restarting BarTender print engine 1 because it is unresponsive (Exception 0x800706BE)
- Print Portal error when opening a Librarian document
- How to use a global variable to control print quantity across labels with Batch Maker
- How do I turn on Image logging in BarTender 2016 for the Reprint Console and History Explorer?
- Print Portal: Limiting labels to printers by user
- Print Station doesn't allow you to choose printer
- See all 8 articles
Integrations
- Integration Error: Unable to run [Integration Name] because of failure to monitor port or url
- Integration error: unable to print because BarTender is 32-bit and your operating system is 64-bit
- Integration messages not logging. "An error occurred while monitoring integration messages..... There is already a listener on IP endpoint 0.0.0.0.5159"
- Integration error: Cannot access disposed object
- The /X command line parameter errors out when using a command script integration
- Integration Warning: Unable to apply transform because search criteria has one or more unresolved names
- See all 17 articles
General
- BarTender appears to freeze when using serialization
- 10.1 Print Wizard (select records at print time) dialog appears too small or large and cannot be resized
- Error 3323: The file .btw is not a supported file type
- Where can I map keys to commands in BarTender
- Error 3751: barcode contains invalid characters - Issues with the apostrophe symbol in barcodes
- Serialization sequence appears to not be incrementing or decrementing
- See all 16 articles
Database Issues
- Troubleshooting Excel and BarTender
- Error message 3602: No items printed because zero copies were requested from the database file
- Record Set Error
- Error message 3757: Reference to a nonexistent field
- Oracle BarTender Database Connection Slow Querying Records
- My number is being formatted into scientific notation! How do I fix it in Excel and then BarTender?
- See all 18 articles
Licensing Issues
- BarTender cannot locate Seagull License Server
- Error message 2625 - BarTender will now run in Demo mode (Demo mode while using Professional edition)
- Seagull License Server refuses to start with message "The system cannot find the file specified"
- Message 1025: Product Key Code entered is for a different software version
- Message 1002: Invalid Product Key Code
- How do I enter a trial extension?
- See all 9 articles
Printing Issues
- Troubleshooting printing problems
- Common printing issues
- Do TSC printers support pause action?
- Unable to Export Printer Code Template Containing Images (Error Message 3905)
- Client machines require a restart after updating printer driver to v2018.3
- Error 3717 Printer Code Modifier failed (plus problems with slash zero)
- See all 17 articles