Bartender crashes when trying to print certain label Follow


I've created a database-connected label file with one query prompt that filters records by the job ID they are associated with. Every time I try to print this label, it crashes BarTender and gives me the following error message:


Problem signature:
Problem Event Name: APPCRASH
Application Name: bartend.exe
Application Version:
Application Timestamp: 579ff92d
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.23677
Fault Module Timestamp: 589c9a27
Exception Code: e06d7363
Exception Offset: 000000000001a06d
OS Version: 6.1.7601.
Locale ID: 1033
Additional Information 1: 695b
Additional Information 2: 695ba25a7723dad85db2ffa158243d01
Additional Information 3: 8732
Additional Information 4: 873203e98055ba1d895d09af1c5f22a5


Does this issue sound familiar to anyone? Any advice?


James Sharp
Comment actions Permalink

Hi Luke,


This is an issue that tech support is going to want to handle with you directly.

I have created a ticket for you on this, and we will be reaching out to you shortly.

Please sign in to leave a comment.