Installation erro

Lasantha Janaka Akmeemana Palliyeguruge

• January 20, 2023 10:45

When i install trial Bartender software , I get error once the setup is clicked

"<username> is not a valid short name"

Any clue?

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• 

  Xabier Clemente

  Moderator

  ★ BarTender Hero ★

  • January 20, 2023 11:26

  Hello Lasantha,
  
  Thank you for reaching us via our Community Forums.
  
  Have you tried installing the BarTender application using an administrative Windows account? Also, this installation error is likely an issue on Windows' end, could you tell us a little bit more about your setup? Is this a virtual machine you are installing BarTender on? Is the file stored on a network drive?
  
  We would recommend researching the error further online, as there are different solutions to this Windows issue.
  
  Thank you.

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  Lasantha Janaka Akmeemana Palliyeguruge

  ★ BarTender Hero ★

  • January 20, 2023 11:34

  This is installed in my windows laptop from domain user. I just down downloaded to pc installed as "Run as administrator" option. But it stops.

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  Nemanja Zerhoch

  ★ BarTender Hero ★

  • May 15, 2023 08:29

  Hello, 

  while being in the installation process, an error message appears telling me that the data has not being found to finish the installation. Were could the problem possibly be and how can i solve it ?

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