Labels always show sample data and not data from CSV file

Sean Brophy

• January 26, 2023 14:23

I have set up Bartender 2022 to read a file dropped into the scan folder and then print the label to the zebra label printer.  This is set up via Bartender Integration builder which monitors for the file pattern.

When I generate the CSV file, Bartender triggers a label and prints to the printer.

However I only ever see the sample data that was used when designing the label design and not the data read from the csv file dropped into the scan folder.

Is there a setting somewhere that I have left on that always shows the sample data and not the data from the file?

Any help to point me in the right direction would be appreciated.

Thank You.

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• 

  Xabier Clemente

  Moderator

  ★ BarTender Hero ★

  • January 27, 2023 10:07

  Hello Sean,
  
  Thank you for reaching us via our Community Forums.
  
  In order to properly troubleshoot your issue, we would appreciate it if you could provide us with information regarding your BarTender version, edition, and service release. You can find this information by clicking on the "Help - About" menu on BarTender Designer.
  
  In the meantime, here are some articles from our Knowledge Base which might prove to be useful to you:

  • Integration Error #3600 "Template does not reference any database fields" when using Named Data Sources
  • How to create a basic CSV integration using database overrides
  • How to create a CSV integration using Named Data Sources
  • Troubleshooting Guide: Integrations

   Thank you!

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