Skip to main content

Search

Search

reset document password

Comments

3 comments

  • Avatar
    Xabier Clemente
    Moderator

    Hello Kenneth,

    Welcome to the BarTender Community Forums!

    Unfortunately, at this moment there is no way or recover the password or update it with a new password. Once it is encrypted with a password and it is forgotten, a new label needs to be created. 

    We would suggest reviewing our article on Overview of security in BarTender for further details on this subject.

    Please, let us know if there is anything else we can do you for.

    0
  • Avatar
    Kenneth Reich

    Is there a way to clear this from my system? I un-installed bartender from my system and re-installed it. Right now, when I open bartender, I am prompted for a password to exit the print only mode. I first loaded this a year ago as a trial version. My project proposal was finally approved a month ago, but I am stuck in this password loop that I can't seem to get out of.

    thanks

    0
  • Avatar
    Peter Thane

    This may have changed in the latest versions but if it is the Print Only Password enabled via Administer menu option then this may still be valid. I know it was a year or so ago:

    https://support.seagullscientific.com/hc/en-us/community/posts/213167488-Forgot-Print-Only-Password

    0

Please sign in to leave a comment.