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trying to get tech support to pick up on hold forever


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    Xabier Clemente

    Hello Bill,

    Thank you for reaching us via our Community Forum.

    We are sorry to hear the Technical Support phone line was busy; while waiting times might vary depending on outside factors, we are currently working towards offering a better user experience for our customers on all fronts, that is why we offer other contact methods such as live chat with our technicians or opening an email ticket with us in our Get Support page.

    Having said that, if you are having issues with your driver, we would recommend checking our Knowledge Base articles on the subject:

    Troubleshooting Drivers

    In case the answer you were searching for wasn't there, could you expand on the issue you are experiencing with your drivers? Also, are these updated?

    Thank you in advance.


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